Published Researchs
Research TitleMAG. TITLERESEARCH AREAPUBLISH YEARDOIJournal URL
From e-service quality to repurchase intention: the mediating roles of e-customer satisfaction and e-WOMTQM JournalService Marketing; E-Service Quality; Repurchase Intention; E-Customer Satisfaction; E-WOM2026  Visit URL
Improving service recovery performance through authentic leadership and organizational learning: evidence from the hospitality industryInternational Journal of Productivity and Performance Management Hotel Management, Hospitality, Management 2026  Visit URL
Public Acceptance of Circular Economy Services: Implications for Sustainable Development and Corporate Social ResponsibilityCorporate Social Responsibility and Environmental ManagementCircular Economy, Circular Services, Social Dimension, Sustainable Development, 10R Framework2026  Visit URL
The Social Dimension of the Circular Economy: A Review Towards a Comprehensive NarrativeSustainable Development Sustainability Studies / Circular Economy / Social Aspects of Sustainable Development2025  Visit URL
The impact of social media influencer interaction quality on consumer decision-making: an examination of variety-seeking behavior in the restaurant industryTQM JournalService Marketing2025  Visit URL
Customer lifetime value: the effect of relational benefits, brand experiences, quality, satisfaction, trust and commitment in the fast-food restaurantsTQM JournalService Marketing2023  Visit URL